Click & Book Online

Schedule your free valuation directly into our diary 24/7

Click & Book A Valuation Straight Into Our Diary 24/7

COVID-19

By Alexandra Carroll
Tue 24 Mar 2020

As the COVID-19 situation in the UK evolves, we are working hard to ensure operations still run smoothly and we maintain a high level of service to our customers.
 

To enable this, we have had to temporarily change some of our communication methods. Whether you're a tenant, landlord, buyer or seller with Moginie James, please use the information and links below to contact the relevant teams and we will be happy to help with whatever issue or question you may have.

From Friday 23rd October our offices will close in line with the latest Government advice, but our teams are working remotely and still available to assist you.

 

If you're a tenant...

Click the buttons below to contact the right department. For the quickest response, please email instead of call:

Maintenance issues?

Discuss rental payments

Contact your local branch


 

In an emergency..

If you're a tenant and smell gas, call the National Grid immediately on 0800 111 999.

If your property is managed and you have an emergency maintenance issue out of office hours, and any arrangements, such as British Gas or HomeServe, made by your landlord do not cover your particular emergency, or there is no cover in place, then please report your issue through Fixflo and follow the stepos to receive the out of hours emergency contractor details. 



If you're a landlord...

Click the buttons below to contact the right department. For the quickest response, please email instead of call:

Contact your local branch

Account query?

Property to let?

 

If you are a Fully Managed landlord, click the links below to get in touch with your local property management team:

Cyncoed 

Pontcanna 

Roath


 

If you're buying or selling a property...

Click the buttons below to contact the right department. For the quickest response, please email instead of call:

Move management

View all properties for sale

Contact your local branch

 


 

Thu 26th Mar, 2020

 











Click & Book Online

Schedule your free valuation directly into our diary 24/7

Click & Book A Valuation Straight Into Our Diary 24/7

COVID-19 Update


We're still available to help with all your property needs, find out how best to contact us here.


COVID-19 Update Hide