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Frequently Asked Questions from Landlords

Tue 17 Jul 2018

You Ask, We Answer!

Below is a small selection of the most frequently asked questions that landlords come to us with.

How much will it cost to let my property?
The main costs you’ll need to consider when letting your property are:
An Energy Performance Certificate (EPC), we can organise this for you if you do not already have one - this is a cost of £84+VAT
An inventory and check-in report – this needs to be carried out before your tenant moves into the property. Again, costs vary due to property size.
Commission Fee – This varies in percentage dependent on the level of service you require (Full Property Management, Part Management or Tenant Find Only). 

For more information about our fees to landlords, click here 

Who will carry out viewings and when will they happen?
At Moginie James we always accompany all viewings during office opening hours, with our offices open 9am-5.30pm Monday-Friday and 9am-5pm on Saturdays. 

Should I be present at viewings?
Only in some rare circumstances would you be asked to carry out a viewing as many tenants feel more relaxed when the owner isn’t there.

I’m interested in having my property managed – how much does it cost?
Full Property Management is our most popular package type, as Landlords of Fully Managed properties benefit from a number of automatic inclusions as part of our standard management fee, such as;
Rent Guarantee*, Legal Expenses Cover*, Free industry expert legal advice, Property profit and loss statement, End of year tax summary, Comprehensive Tenant referencing, ARLA accredited staff, Client Money Protection (CMP), 24/7 property management, Dedicated property manager, Dedicated portfolio manager, TDS deposit registration and resolution, Periodic property visits, Renewal Management reducing void periods, Rent Smart Wales expertise. 

*Insurance policy provided by Van Mildert Landlord and Tenant Protection Limited. 

The property management fee is charged as a percentage of the rental price plus VAT. For more information about our fees to landlords, click here 

How much deposit should the tenant give and what happens to it?
Four to six weeks. This is to be paid on signing the Tenancy Agreement. Within 14 days of receipt, the deposit will be registered with a tenancy deposit protection scheme.

Who is responsible for arranging an inventory?
You are responsible but at Moginie James we can organise an inventory for you.

When do I receive my rent from the tenant?
You should receive your rent by standing order on the rental due date every month.
The due date is usually the day the tenant moved in.

Thanks for reading and if you have any other property related questions in addition to those above please don’t hesitate to get in touch with us – we’d love to help you.

The Moginie James Team

PS: If you want to let your property quickly, professionally cost-effectively, call us on 02920 730 882 or email: for honest, expert and friendly advice

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COVID-19 Update

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