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The British Property Award 2018: A win for Moginie James

Thu 20 Sep 2018

Celebrating success with Moginie James 

We are very proud to announce that Moginie James has just won The British Property Awards for our Roath and Cyncoed branches in Cardiff.
Our teams performed outstandingly throughout the extensive judging period, which focused on our customer service levels. Moginie James has now been shortlisted for a number of national awards which will be announced early next year.

Moginie James’ Director, Nick James, has said of the win ‘’It is with immense pleasure and pride that our Roath and Cyncoed branches have officially been awarded CARDIFFS BEST LETTINGS AGENTS by the British Property Awards (For Cardiff Central and Cardiff North respectively).

To know that we have won after what can only be described as a comprehensive and detailed independent exploration of our service levels, through different mediums, scenarios and time periods, is a true testament to the service levels we whole-heartedly subscribe to at Moginie James’.

The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the British Property Awards accolade, which acts as a beacon to highlight these attributes within the local marketplace.

What is The British Property Awards? 

The British Property Awards are one of the most inclusive letting agency awards providers as they do not charge to enter.
This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.

The team personally mystery shops every letting agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is periods to ensure that agents have been rigorously and fairly judged.

David Gregory from The British Property Awards said “Our awards has been entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.


Thanks for reading this article and if you have any property related questions please don’t hesitate to get in touch with us – we’d love to help you.

Alexandra Carroll

PS: Want to get a SOLD or LET sign outside your property quicker? Call our team on or 02920 730 888 email: for honest, expert and friendly advice.



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