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Full property management services

If time is not on your side, you need a full service agent that you can wholly depend upon to manage all of your property needs. That’s where we come in…

Free valuation

We know the Cardiff market – that’s why our valuations are so dependable. We offer a free no obligation valuation service for all rental properties, plus a highly competitive fee structure should you decide to appoint us.

Advertising properties

At Moginie James we use a variety of complementary tactics to fill your property fast – void periods are in no-one’s interests. From the familiar signage on the exterior of a property and listings in key property publications, to sms text and email alerts to a large direct marketing database of potential tenants, alongside our iphone/ipad/android apps, dedicated website and extensive online exposure through major web portals including Rightmove, OnTheMarket and Primelocation…it’s fair to say we’ve got your property covered! In addition, rental properties regularly feature within our stylish 60 page homes and lifestyle magazine published quarterly with 5,000 copies distributed across the city…how’s that for maximum exposure?

Accompanied viewings

We always provide accompanied viewings – plus after hours appointments too, 6 days a week. The more applicants we assist to see your property, the quicker we find your perfect tenant.

Vetting and referencing of tenants

We carry our comprehensive references on all tenants, including credit checks, minimising the unlikely event of selecting an unsuitable tenant – all of which gives you piece of mind that your property is as ‘safe as houses’!

Drawing-up & completing tenancy agreements

This legally binding contract between a landlord and tenant sets out both the legal and contractual responsibilities and obligations of the two parties. There are different tenancy agreements, the most common being the assured shorthold tenancy (ast) – however subject to your circumstances you may need to use a contractual non housing act tenancy or even a assured tenancy. We will discuss in detail your requirements and assess the most appropriate contract for your situation.

Dealing with necessary legislation

As experienced agents, regulated by both ARLA and ALMA , we are adept in handling the necessary legislation required for letting a property. We will organise an energy performance certificate, gas safety and electrical safety inspections on your behalf, plus collect the bond/deposit and initial rent fee.

Inventory management

We will arrange for an experienced clerk to carry out a full inventory on your property. The inventory is becoming an increasingly crucial element of property letting – should a dispute go to adjudication, the panel will look at the inventory for evidence – and more commonly than not, where inventories are poor, the case will be made in favour of the tenant. You can be sure that our inventory team are acting in your best interests to ensure your fixtures and fittings are safeguarded.

Rent collection

During the tenancy we collect rent on a monthly basis on your behalf and forward on to you less management fees to your nominated bank account. We also include a full monthly statement of account – so every penny is accounted for. Our rental income guarantee comes as standard with our fully managed service, so you can be assured that when you appoint us, you are not only safeguarding your investment, but also guaranteeing your monthly rental income.

Emergency 24/7 management helpline

An emergency 24/7 management helpline is provided to tenants for reporting all property problems, plus our new FixFlo online reporting system provides a fully audited record of any maintenance issues reported by tenants, affording better asset protection for our landlords.

Property maintenance and repair work is limited to our trusted panel of fully vetted and insured contractors, so you can be sure that if something has gone wrong, repairs will be effectuated swiftly and at the most cost effective rates.

Coordination of maintenance repairs

Maintenance repairs are arranged only with your prior approval, using reliable, competitive, professional, insured contractors.

Client update reports

We conduct regular visits to your property to keep an eye on its condition – it’s a major asset, after all. We also provide update reports, giving you peace of mind that your property is in safe hands.

Sourcing of furnishings in accordance with regulations

Should you require furnishings for the property we shall be pleased to source items on your behalf, ensuring full compliance with all current legislative regulations including fire safety regulations.

Arrange annual renewals of gas certificates, etc

We will coordinate the annual renewal of necessary certificates including a gas safety certificate from a registered contractor who is a member of the gas safe register ( We would also recommend organising an electrical safety check including appliance PAT testing, and would be pleased to appoint a pane NICEIC registered contractor (

Check-out inventories

Post tenancy we will ‘check out’ the tenant to cross reference inventories and will advise and negotiate any end of tenancy deductions.

Professional cleaning

To prepare your property for the next let we will organise professional cleaning of the property on your behalf. All of our cleaning contractors are fully vetted and fully insured.

*Additional charges may apply to certain services please contact your local Moginie James office for further information.

Tax tip!

All of our fees are tax deductible.

Book a valuation straight into our diary or find out how much your property is worth using our instant online valuation tool