Premier Service – Enhanced Lettings with Guaranteed Outcomes

Peace of mind and financial security for landlords. It’s all part of our Premier Service.

Landlord rent cover with Premier Service

We understand how important financial security is to landlords. That's why we offer a Premier Service. Our Premier Service will result in Moginie James managing and paying the related legal costs incurred on behalf of you, the landlord, in prosecuting or defending the proceedings where the contract-holders has:

  • Issued proceedings against the landlord for a dwelling or occupation contract related matter
  • Materially breached the terms of the occupation contract in a manner that is capable of legal address
  • Left the dwelling in disrepair
  • Failed to vacate the dwelling in accordance with the occupation contract
  • Failed to pay the rent due under the occupation contract 
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Case study: Court Error and Bailiff Failure

Premier Service Value Delivered: £20,000 

Following possession, enforcement was delayed by court backlog and an administrative error that resulted in the bailiff attending the wrong property.

How we supported the landlord

  • We identified the court error and managed corrective action
  • A lawful alternative strategy was recommended to avoid restarting proceedings
  • All legal and enforcement costs were absorbed by us
  • Rental income support continued during the extended possession process in line with the service terms

Possession was achieved without further hearings or re-issued proceedings. Without the Premier Service, the landlord would have faced renewed enforcement action, additional legal costs and further loss of rental income.

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4.6/5

Customer Satisfaction on Google

600+

Landlords Let with us

300+

People sell with us

We'll take care of the legal costs

We believe being a landlord should be a stress-free investment. But, sometimes, the worst happens. When you choose our Premier Service, we manage and pay related legal costs incurred* on your behalf. Enjoy two months for free* and experience how our first-class customer service, friendly nature and can-do attitude can bring real peace of mind.

*Terms & Conditions

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Case study: Five Hearings and Significant Arrears

Premier Service Value Delivered: £28,745 

A highly contested case involving disputed arrears, vulnerability claims and multiple attempts to suspend eviction.

How we supported the landlord

  • We managed all tenant communication centrally
  • Five hearings were coordinated through the service
  • Evidence, counsel and enforcement were managed end-to-end
  • Legal and enforcement costs were absorbed by us
  • Rental income support was provided throughout the possession process

Possession was enforced via bailiff and significant arrears were awarded by the court. Without the Premier Service, the landlord would have faced extended proceedings, repeated hearings, escalating legal costs and prolonged income loss.
 

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Case study: Counter-Claims and Appeals Managed to Conclusion

Premier Service Value Delivered: £27,411 

The tenant raised counter-claims relating to deposit handling, property condition and eviction, alongside multiple appeals.

How we supported the landlord

  • We coordinated legal strategy to respond to counter-claims
  • Disputed sums were addressed pragmatically
  • Appeals and enforcement were managed by us
  • Legal and enforcement costs were absorbed by us
  • Rental income support was provided throughout the possession process 

Possession was enforced via bailiff, with no adverse judgment against the landlord. Without the Premier Service, the landlord would have faced prolonged litigation, legal expense and income loss.
 

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A personalised portal for your property investment

When you let with Moginie James, we’ll set you up with your very own landlord account. Of course, we’ll still be on hand to help with anything, but the account gives you full access to everything about your dwelling and the letting process. Your account will show you:

  • Current and past viewings, including feedback
  • Pending and completed maintenance works
  • Rental statements, certificates, and property reports
  • The option to upload your own documentation or make amends to your contact details
  • Our regular lettings advice and important legislation updates
     
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Find out more

Click the button and fill out the form for a free no-obligation consultation.

4.6/5

rating from 953 reviews

Google Reviews
Have dealt with Neil Jones and Michelle Lloyd, of Moginie James, 54 Albany Road, Cardiff, in what turned out go be quite a complex sale, over the past 9 months .. and I can honestly say that both performed way beyond the call of duty, and with dignity, at all times. It has been the utmost pleasure dealing with you and the company. I would have no hesitation, whatsoever in providing a recommendation. Thank you also to Claire .. a fantastic team .. ! 🌟🌟🌟🌟🌟
Wendy Jones
5 days ago

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