Online Contract-holder account

Reserve, check, sign

Having information at your fingertips is important. That’s why our contract-holder account allows you to access information about your property or prospective property – instantly.

You can access your contract-holder account anywhere, anytime via mobile or desktop. It lets you reserve your property, complete paperwork, pay a deposit, upload documents, sign terms, and view information guides.

We’re always adding new features to give you the best experience as we develop our digital presence.

While this allows you to do things outside of office hours, it doesn’t replace a friendly voice or familiar face. Contact your local branch if you have a question or want to speak to us in person.

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YOUR ACCOUNT

Contract-holder online account

We know life isn’t 9 to 5, and it’s important to have everything easily available. Our online contract-holder account gives you account access on any device, 24/7, allowing you to reserve your property and monitor application progress. Once you’ve moved in, you can use the account to make payments, raise maintenance requests and view key documents. We’re always adding new features and improvements, so watch for future developments!

SIGN UP HERE
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Onboarding

  • Pay your holding deposit
  • Complete paperwork
  • Complete referencing
  • Add additional occupants
  • Upload ID or Proof of Residency
  • Sign Terms
  • Coming soon - pay completion or move-in funds
  • See what has been completed and signed off immediately
  • View key guides relating to renting your property
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Support in your new home

Once settled, you’ll make payments, raise maintenance requests and view documents from your online account, 24/7, to all named contract-holders. Access key guides and the document library, too. We're still available if you need to talk to us in person! Pop in or call us anytime during office hours.

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What will you get as an account holder?

  • Raise maintenance requests quickly and easily (Managed tenancies only)
  • Make payments
  • Access to occupation contract documents and compliance certificates
  • Chance to keep your contact information up to date easily
  • View Residency Benefits, including the budget planning calculator (Residency contract-holders only)
  • Continuous improvements and new features in development
SIGN UP OR LOG IN HERE

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